FAQs
What Makes KingFisherPromotions Embroidery & Printing Different?
KingFisherPromotions is a family-owned Embroidery & Printing business which is working for the last 20 years. Apart from our years of expertise, we use only the best embroidery equipment in the industry which is the reason behind our meticulous and highest-quality products. On top of all this, we also use threads, backing, and materials of top-notch quality.
Where is KingFisherPromotions located?
KingFisherPromotions is located in the UK and delivers its Embroidery & Printing products all across the globe.
How long does it take for me to receive design proofs?
You will get the design proofs at the given email address within 2-3 business days after placing the order.
When and/or how can I be notified about my order is finished?
While placing the order, we receive your contact details, which are then used to send the order updates such as order confirmation, order-completion etc. Our team is quite proactive when it comes to sending the notification of order completion so you don’t have to wait any longer.
What if the embroidered logo or insignia did not come out right?
In order to eliminate the risk of product or embroidery errors, we send the design proof to our clients before starting to print the products. Therefore, it is your responsibility to check the design proof and we’re not responsible for any faulty product.
What is the usual turnaround time for an order once it’s been placed?
Once, your order gets confirmed, it can take 7-10 business days to print and deliver the product to your doorstep. However if the job is required sooner or by a certain date once order is placed please do email us, and we will have that arranged for you.
Can I return my order?
No, we do not offer a return or exchange policy due to the personalized nature of these products. Thanks for understanding!
Do you have a maximum order?
No, we do not have any maximum order limit, however, if you have a big order then you can contact our support team to get further details.
I have my own logo can you work with this?
Yes, we can work on your logo as well but make sure that you are sending a high-resolution file preferably in PNG or jpeg format.
What are your payment options?
You can make the payment by using any of these gateways Visa, PayPal, MasterCard, as well as Discover.
Do you provide bulk discounts?
Yes, we do, you can get in touch with our support team to get the details about the discount offer before placing the order.
Do you deliver internationally?
Yes, you deliver our products all across the world.
What are the shipping charges?
You will be glad to know that currently, we’re offering free shipping on all of our orders over £200.
How can I tell what size I should order?
We offer a range of different sizes so that you can choose the best size for yourself and all the measurements are of a standard size.
What is the best way to contact you?
The best way to get in touch with our team is by visiting our contact us page and by leaving your message in the Your Message box after